Terms of Service

Last updated: October 19, 2026

These terms are an agreement between VerifiedInbox ("we", "us") and the company or person using our website, API or MCP server ("you"). By using VerifiedInbox, you agree to them. If you use VerifiedInbox for a company, you confirm you're allowed to accept these terms for it.

1. What we do#

VerifiedInbox helps companies show their logo, and where eligible Gmail's blue verified checkmark, next to the emails they send. We check domains and email settings, prepare logo files, look up trademarks, verify businesses, order mark certificates from a certificate issuer, provide DNS settings, host logos and certificates, monitor the setup and renew certificates.

The free checks are available without an account. Paid services require an account and an active plan.

2. Accounts#

• Keep your login and API keys secure. You're responsible for activity under your account and keys.
• Give us accurate information and keep it up to date.
• You can belong to several organizations; organization owners and admins control who has access to its domains, keys and billing.

3. Payments, renewals and refunds#

• Plans are priced per domain, per year, and renew automatically each year until cancelled.
• The certificate issuer's fee is charged by the issuer and collected by us at checkout as a separate line, without markup. Issuer pricing can change; we show the estimated total before you pay, and before each renewal.
• Payments are processed by Stripe.
• If the certificate issuer rejects your application, we refund the plan and the issuer fee in full.
• Cancellation: you can cancel anytime. Your plan won't renew, and your hosted logo, certificate and monitoring stay active until the end of the period you paid for. Except as stated above, payments are non-refundable.

4. Your responsibilities#

• Authority. You confirm you are authorized to act for the company and the domain you submit.
• Accurate information. Business details, applicant details and evidence you provide must be true and complete.
• Rights to your logo. You confirm you own the logo or have the right to use it, including any trademark you rely on for a Verified Mark Certificate.
• Your domain and DNS. You make DNS changes yourself (or through your IT). We give instructions but don't change your DNS in this release.
• Your email. You remain responsible for the email you send and for complying with the laws that apply to it.

5. The certificate issuer#

Certificates are issued by an independent certificate issuer (currently DigiCert), under the issuer's own terms, policies and validation requirements. The issuer decides whether to issue, may contact you directly, and may revoke a certificate under its policies. We prepare and submit your application and manage it on your behalf, but we don't control the issuer's decisions.

6. What we can't promise#

Mailbox providers such as Gmail decide when and where to show logos and checkmarks. We make sure your setup is correct and keep it that way, but we can't guarantee that a logo or checkmark will be displayed in any particular inbox. Trademark searches and eligibility results are informational and are not legal advice.

7. Acceptable use#

Don't use VerifiedInbox to impersonate another company, submit a logo or trademark you don't have rights to, send spam or phishing, probe or overload our systems, get around rate limits, or access data that isn't yours. We may suspend accounts that do.

8. AI agents acting for you#

You may let AI assistants use VerifiedInbox for you, through the MCP server, the API or API keys. Actions an agent takes with your credentials or authorization are treated as your actions. By design, agents can't pay or change DNS for you, and sensitive actions (such as revoking a certificate) require explicit confirmation. Only give agents the access they need, and revoke keys you no longer use.

9. Test mode#

Test mode is for trying the service. Nothing is charged, certificates there are simulated and not trusted by any inbox, and test data may be reset.

10. Changes and termination#

We may update the service and these terms. If a change materially affects you, we'll tell you in advance by email or in the app. You can stop using VerifiedInbox anytime. We may suspend or end access for breach of these terms; if we end a paid plan without cause, we'll refund the unused part.

11. Liability#

The service is provided "as is". To the extent the law allows, we aren't liable for indirect or consequential losses (such as lost profits or lost email), and our total liability is limited to the amount you paid us in the 12 months before the claim.

12. Governing law#

These terms are governed by the laws of the State of Delaware, USA. Disputes will be handled by the state or federal courts in Delaware.

13. Contact#

Questions about these terms: support@getverifiedinbox.com.