# Support

> Talk to a human, get help with a step, send feedback or a feature request, or start a partnership conversation.

Everything can be done self-service; humans are here if you want one.

## How to reach us

- **Web form:** [getverifiedinbox.com/support](https://getverifiedinbox.com/support.md). Choose a topic: talk to a human, get help, feedback, feature request or partnership.
- **Email:** [support@getverifiedinbox.com](mailto:support@getverifiedinbox.com).
- **Trademark filing service:** [trademark@getverifiedinbox.com](mailto:trademark@getverifiedinbox.com).
- **From your AI assistant:** the MCP tools `contact_support` (kinds `contact_human`, `support`) and `send_feedback` (feedback or feature request).
- **API:** `POST https://api.getverifiedinbox.com/v1/support` with `{ "kind": "contact_human" | "support" | "feedback" | "feature_request" | "partnership", "message", "email", "name"?, "company"?, "application_id"? }`. Works without an account (email required).

A human replies by email, usually within one business day. If your question is about a specific domain, include the domain (and your application id if you have it).

## Before you write

Many answers are in the docs: [how it works](https://getverifiedinbox.com/docs/how-it-works.md), [eligibility](https://getverifiedinbox.com/docs/eligibility.md), [DNS records](https://getverifiedinbox.com/docs/dns-records.md), [certificates and renewals](https://getverifiedinbox.com/docs/certificates-and-renewals.md) and the [FAQ](https://getverifiedinbox.com/docs/faq.md).